Ohio Valley Herbal Products, Inc. | Our Policies

Guarantee:

We guarantee that you will be satisfied with your Ohio Valley Herbal Products. If you have any problems with your products you may return them for a replacement or you may receive your money back. Call, write or email anytime with questions or comments about the products or the herbs used. Your feedback is important to us and will help us improve the products.

Disclaimer:

The herbal and health information on this website is intended for educational purposes only. The products are intended to enhance general health and are not intended to diagnose, treat, cure, or prevent any disease. The information provided should not replace the advice of your health care professional. Persons with serious medical conditions should seek professional advice and care BEFORE using natural products.

If adverse reaction develops, discontinue use. Persons prone to allergies should use these products with caution and study the ingredients with care. Persons allergic to iodine should know that these products contain sea vegetables which may have minimal amounts of iodine.

Security:

We use secure server software (SSL) to prevent your valuable information from being compromised in any way.

Privacy:

We never sell or share customer information with anyone.

Prices:

Prices are subject to change without notice. The current prices will be listed on our product page(s).

Shipping and Handling Fees:

If your order totals:

Up to $25.00 add $ 6.00
$25.01 - $50.00 add $ 7.00
$50.01 - $75.00 add $ 8.00
$75.01 - $100.00 add $ 9.00
Over $100.00 Free Shipping!

Shipping:

Although we usually ship orders as soon as we get them, please allow 2 weeks for shipping, especially during the busy seasons. If we are temporarily out of a product and cannot get something made in a reasonable time frame, we will call and let you know when we can get it to you. Feel free to call us anytime for the ETA (estimated time of arrival) of your order.

Returns:

If you need to return an item to us, please email us at returns@wilderb.com or call us within ten days at
330-382-1229 for a return authorization.

The item must be returned to Ohio Valley Herbal Products in the original carton and packaging. A reason for the return is greatly appreciated, since your feedback helps us create better products for you in the future. If there is something wrong with the item and you want a replacement, we will ship it to you at no extra charge. Otherwise the purchase price, less shipping costs, will be returned to you within 30 days.

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